Accuracy
Every item is identified with industry-appropriate terminology and verified quantities.
About Us
A Decades-Long Focus on Personal Property Claims
Digitory Solutions, Inc. supports the North American property and casualty insurance industry with disciplined documentation, defensible valuation, and claim-support services.
Our Story
Founded to relieve public adjusters and attorneys of the tedious work behind personal property claims, Digitory Solutions has spent more than two decades refining a process that turns handwritten lists, audio dictation, and loss-site photographs into structured, substantiated claim reports.
Our work sits at the intersection of insurance procedure and household reality: we know what carriers need to see, and we know how to help families reconstruct a lifetime of possessions after a fire, flood, or other catastrophe.
Who We Serve
Our clients include public adjusting firms, property insurance attorneys, independent adjusters, restoration contractors, appraisers, umpires, and policyholders navigating complex contents claims.
- Public Adjusters: Outsource inventory and valuation; take on more cases.
- Attorneys: Build documented, defensible claim files and appraisal exhibits.
- Adjusters & Carriers: Obtain independent, substantiated line-item valuations.
- Policyholders: Preserve evidence and build a complete inventory after a loss.
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Our Process Values
Substantiation
Values are backed by current retail sources or documented comparable replacements.
Clarity
Reports are formatted so adjusters, attorneys, and appraisal panels can review them quickly.
Integrity
We document what is actually there — no inflated values, no phantom items.
Where We Work
Headquartered in Yorktown Heights, New York. Remote documentation and valuation support files nationwide — 50+ states served. On-site inventory available by arrangement in the greater New York metro region and select additional markets.
Our Methodology
Every file follows the same discipline, whether the input is photos, audio, or handwritten lists.
Structure the loss
Room-by-room (or category) organization so nothing is orphaned and panels can navigate the file.
Identify every item
Industry-appropriate descriptions, quantities, and condition notes — including ordinary household items families forget after a total loss.
Substantiate value
Current retail RCV research with source support; ACV/depreciation when the claim or policy requires it.
Deliver for the forum
Excel/PDF packages formatted for adjusters, attorneys, appraisal panels, and umpires — not just internal notes.
How Engagement Works
No mystery package. A typical engagement looks like this:
- Intake: Share claim context and materials (or schedule on-site capture).
- Scope confirmation: We confirm deliverables, format, and target turnaround.
- Production: Inventory development, valuation research, and QC.
- Delivery: Editable report + recap; revisions handled through your account manager.
Pricing is file-specific (scope, volume, urgency, and product mix). Contact us for a quote on your next file — there is no obligation to retain until scope is agreed.
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