Resources

Client Guides, Templates & Reference Materials

Download practical, plain-language guides to help you understand the personal-property claim process and how Digitory Solutions can support your case.

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Contents Claims Detective

Standalone landing page for social media and client education — 5-step workflow, inventory format, RCV/ACV tips, and the full infographic.

Client Guides

Guides open as web pages for easy mobile reading and SEO. Where a PDF is also offered, it is a printable summary. These guides are written for policyholders, public adjusters, and attorneys—not internal staff.

About Digitory Solutions

A concise overview of who we are, what we do, and how we support personal-property claims across North America.

Digitory Remote™

How remote audio, photo, and list submissions are converted into a finished, substantiated claim report.

Forensic Recreation Services

What forensic recreation is, how it works, and when it is the right approach after a total loss.

What to Expect During a Photo Inventory

A step-by-step guide for homeowners and business owners preparing for an on-site Digitory photo inventory.

Homeowner’s Guide to Residential Insurance Claims

First steps after a loss, documentation tips, Coverage C basics, and common mistakes to avoid.

Post-Disaster Insurance Guide

A practical, state-neutral guide for homeowners, renters, and business owners after fire, storm, flood, or other disasters.

Replacement Cost for Personal Property (RCV vs ACV)

How insurers value furniture, electronics, clothing, and other contents — and how replacement cost coverage works in practice.

The Guide to Antique Valuation

Six types of antique value, with emphasis on insurance replacement cost after loss, theft, or damage.

Chronology of a Garment (Vintage Dating)

Field guide to dating vintage clothing, shoes, and accessories for insurance claims — fasteners, labels, construction, and materials.

Fire Damage Claim Review

How fire claims are narrowed, what forensic documentation changes, and how Digitory supports a complete contents inventory after a fire.

Visual Aids & Infographics

Click any graphic to open full size. These are Digitory educational exhibits for clients, public adjusters, and claim professionals.

Appraisal Library

Reference materials for public adjusters, attorneys, and appraisers handling disputed claims.

Appraisal vs. Arbitration

Explains the legal distinction between insurance appraisal and arbitration, with how the process works.

Appraisal in the Courts: Three-Year Update

Recent case themes on amount of loss vs coverage/causation, compelled appraisal, and traps for policyholder advocates (2026).

Actual Cash Value Coverage

How courts calculate ACV, competing methodologies, and what “proper deduction for depreciation” means in practice.

ACV & RCV Practitioner Guide

Working reference for PAs, counsel, and consultants on valuation disputes, holdback provisions, and labor depreciation.

Appraisal Timing Course

When to demand appraisal, how to respond, timing of the award, payment deadlines, and suit limitations.

Appraisal Timing Issues

Case-law summaries on timing, payable loss, competing demands, post-loss provisions, and setting aside awards.

Appraisal Process & Causation

How causation and coverage interact in property insurance appraisal, and the dual-track approach used by some courts.

The Appraisal Atlas

Detailed reference atlas on the insurance appraisal process. Best used as a research and training resource.

NY Co-op Water Claim Liability

Presentation-style document on liability allocation in New York cooperative water damage claims.

Contents Claims Detective

Visual guide to investigating and documenting contents claims. Best used as a training or client handout.

Digitory Presentation

PowerPoint overview of Digitory services and workflow for use in client meetings or training.

Media Gallery

Videos and photos from the field.

Field Video 1

On-site loss documentation footage.

Field Video 2

On-site loss documentation footage.

Field Video 3

On-site loss documentation footage.

Field Video 4

On-site loss documentation footage.

Field Photo 1

On-site documentation image.

Field Photo 2

On-site documentation image.

Field Photo 3

On-site documentation image.

Field Photo 4

On-site documentation image.

Templates & Samples

Example files to help you understand how a finished inventory is organized.

Sample Digitory inventory page Property itemization with line items, live source URLs, replacement cost, tax, depreciation, and actual cash value — room groups highlighted.
Sample Digitory property itemization page

Sample Contents Inventory

An example Excel workbook showing the structure, columns, and substantiation format we use for a typical claim.

Need a resource that isn’t listed here?

Contact us and we’ll point you to the right guide or prepare a custom version for your client.

Contact Digitory